Privacy Policy
This Privacy Policy explains how OVELIQE™ collects, uses, processes, shares, retains, and protects your personal information when you visit oveliqe.com, place an order, contact our customer service team, or otherwise interact with our online store.
What We
Collect
Understand what personal, order, device, communication, and transaction information may be processed when you use our store.
How We Use
Your Information
Learn how information supports orders, customer service, security, store operations, and applicable communications.
Rights &
Support
Review privacy rights that may apply in your region and learn how to contact us about a privacy-related request.
Information Related to Your Store Experience
The information we collect depends on how you interact with OVELIQE™ and our online store.
Why We Process Information
Personal information may be used to operate our store, fulfill orders, provide support, maintain security, and meet applicable obligations.
Processing, verifying, fulfilling, and delivering your orders.
Sending order confirmations, shipping updates, and tracking information.
Providing customer service and responding to inquiries.
Reviewing returns, refunds, disputes, and payment-related issues.
Detecting and preventing fraud, abuse, suspicious activity, and security incidents.
Maintaining and improving our website, store operations, and customer experience.
Sending marketing messages where permitted by law and if you have opted to receive them.
Fulfilling legal, regulatory, tax, accounting, and record-keeping obligations.
Similar Technologies
Supporting Store Functionality
OVELIQE™ and the service providers supporting our online store may use cookies and similar technologies to enable website functionality, checkout, preferences, analytics, security, fraud prevention, and applicable advertising features.
You can limit or delete certain cookies through your browser or device settings.
Please note that disabling necessary cookies may affect the proper functioning of some website features.
Services That Help Operate Our Store
Where reasonably necessary, personal information may be shared with service providers to operate our store, process transactions, or provide services you request.
E-Commerce
Shopify and other e-commerce technology providers.
Payments
Payment processors and financial service providers.
Delivery
Transportation carriers, logistics providers, and logistics partners.
Communications
Customer service and communications service providers.
Security
Analysis, website security, and fraud prevention service providers.
Legal Requests
Government, regulatory, or law enforcement agencies where disclosure is required under applicable law.
We will not rent personal information to unrelated third parties for their independent use.
If applicable privacy laws consider certain advertising-related disclosures to be “sold,” “shared,” or similar conduct, eligible users may exercise their rights under applicable law.
Our E-Commerce Platform
Our online store operates using Shopify's e-commerce platform.
Therefore, the information necessary to operate the store and complete purchases may be processed by Shopify and its related service providers in accordance with their own privacy policies and applicable legal obligations.
How Long Information May Be Retained
We may retain personal information for a reasonably necessary period of time for transaction processing, order management, customer service, accounting, fraud prevention, dispute resolution, agreement enforcement, and compliance with applicable laws or regulatory obligations.
Privacy Rights & Requests
Depending on your region and applicable laws, you may have rights related to accessing, correcting, erasing, restricting, transferring, objecting to, or otherwise processing your personal information.
To submit a privacy-related request, please contact our customer service team. We may need to verify your identity or confirm your request before taking action.
China Standard Time (UTC+8)
Your Communication Choices
If you choose to receive promotional emails, you can unsubscribe at any time using the unsubscribe option included in those emails.
Transactional communications related to orders, payments, shipments, returns, refunds, account activity, or customer support may still be sent as necessary.
Protecting Personal Information
We employ reasonable administrative, technical, and organizational safeguards to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.
However, no internet transmission, electronic storage system, or security method can guarantee absolute security.
Children's Information
Our store aims to provide shopping services to general consumers and is not intended to knowingly collect children's personal information in violation of applicable laws.
If you believe we have received information about a child in an inappropriate manner, please contact our customer service team so we can review the matter.
Processing Across Regions
Because OVELIQE™ and our service providers may operate in different countries or regions, personal information may be processed or stored in jurisdictions outside the location where you visit our website.
Where necessary, we will rely on applicable contractual, organizational, and legal safeguards for the international processing of personal information.
External Services Have Their Own Policies
Our website may use or link to services operated by third parties. These third parties' collection and processing of personal information are governed by their own privacy statements, policies, and terms.
We recommend that you review the privacy information provided by third-party service providers before submitting personal information to them.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our services, technology, business practices, legal obligations, or regulatory requirements. When the Privacy Policy changes, the updated Privacy Policy will be posted on this page, along with the updated “Last Updated” date.
Official Business Information
OVELIQE™'s official company, legal representative, website, privacy contact details, and customer service information.
OVELIQE™ is owned and operated by Wuhan Shengqi'an Network Technology Co., Ltd.
Privacy With Clarity.
We aim to explain how personal information is handled in a clear and accessible way—from browsing and checkout to delivery, customer support, and privacy-related requests.