Terms and Conditions
These terms and conditions describe the rules applicable when customers browse, purchase, or otherwise use the OVELIQE™ online store at oveliqe.com.
Clear Purchase Terms
Understand how orders, product information, pricing, and payments are handled.
Shipping & Returns
Review our order processing, estimated delivery, return, and refund information.
Customer Support
Contact our team for assistance with purchases, shipping, returns, or order-related questions.
Your Purchase, Clearly Explained.
Please review the following terms before placing an order. These provisions explain how our online store operates and how we handle purchases, fulfillment, customer requests, and related services.
Store Operator and Scope of These Terms
OVELIQE™ is owned and operated by Wuhan Shengqi'an Network Technology Co., Ltd.
These terms apply to purchases and related interactions made through oveliqe.com. By submitting an order, you acknowledge that the transaction is also subject to applicable store policies, including our shipping policies, return and refund policies, privacy policy, and other purchase-related information available on the website.
Product Description and Display
Our goal is to present product names, descriptions, specifications, dimensions, photos, stock availability, and prices as accurately as possible.
Due to the different screens and lighting environments in which products are viewed, colors, textures, finishes, and proportions may vary slightly from the actual product.
Some home décor products may also have slight variations due to manufacturing tolerances, material characteristics, surface treatments, or other normal manufacturing differences.
Placing an Order
When you submit an order, you request to purchase the selected products based on the information displayed on the checkout page.
Automatic order confirmation only indicates that we have received your order request. It does not necessarily mean that all payment, inventory, fraud prevention, address, or shipping verifications have been completed.
We may refuse or cancel an order if reasonably necessary, including in cases of payment failure, insufficient stock, suspected fraud, material errors in pricing or product information, legal restrictions, or circumstances that prevent the fulfillment of the order.
If payment has been received but we subsequently cancel the order, the applicable amount will be refunded through the appropriate payment method.
Pricing, Taxes, and Payment
Before submitting your order, the checkout page will display the applicable product prices, available payment methods, discounts, shipping costs, applicable taxes, and the final order amount.
Unless otherwise stated, prices on oveliqe.com are displayed in US Dollars (USD).
By providing payment information, you acknowledge that you are entitled to use your chosen payment method and that the information provided is accurate to the best of your knowledge.
Payment transactions may be processed by Shopify and other payment service providers in accordance with their applicable terms, security procedures, and legal requirements.
Order Processing and Shipping
Once payment is confirmed and the necessary order verification is completed, orders are typically prepared for shipment within 2–4 business days.
During promotional events, holidays, or periods of exceptionally high order volume, processing time may take up to 5 business days.
For standard shipping to supported destinations in the United States, the carrier's estimated transit time is typically 10–15 business days after shipment.
Estimated delivery timelines are provided as target ranges rather than strict guaranteed delivery dates. Actual transit time may vary based on carrier schedule, weather, customs, or regional logistics.
Delivery Address and Customer Responsibility
Customers are responsible for providing complete and accurate shipping details at checkout, including recipient name, street address, apartment or suite number, city, postal code, and phone number.
If you notice an error in your delivery address after submitting an order, please contact us as soon as possible at service@oveliqe.com.
While we will make reasonable efforts to modify details prior to dispatch, address changes cannot be guaranteed once order preparation, packaging, or carrier dispatch has commenced.
Returns, Refunds, and Order Issues
Eligible items may be returned within 30 calendar days of confirmed receipt, subject to our Return and Refund Policy requirements.
Items must be in brand new, unused condition, with original packaging and accessories included. Please contact customer support before returning any item to receive proper warehouse instructions.
If an item arrives damaged, defective, incomplete, or incorrect due to our error, please notify us immediately with your order number and relevant photos. Confirmed errors will be resolved through replacement, reshipment, or refund without additional customer cost.
- 30 calendar day return window.
- Contact customer support first for instructions.
- Approved refunds processed in 5–10 business days.
- Confirmed merchant errors resolved free of charge.
Intellectual Property Rights
All content on oveliqe.com—including brand trademarks, logos, graphic design, product photography, visual assets, text, page layouts, and code—is owned by Wuhan Shengqi'an Network Technology Co., Ltd. or used under license.
Unauthorized reproduction, distribution, modification, framing, or commercial exploitation of website content without prior written consent is strictly prohibited.
Limitation of Liability
To the fullest extent permitted by applicable law, OVELIQE™ and Wuhan Shengqi'an Network Technology Co., Ltd. shall not be liable for indirect, incidental, consequential, or punitive damages arising out of store usage or product purchases.
These terms do not exclude or limit statutory consumer rights that applicable laws do not permit to be excluded or limited.
Governing Law and Modifications
These Terms and Conditions are governed by applicable laws. We reserve the right to modify or update these terms periodically to reflect operational, legal, or regulatory changes.
Updated terms will be posted directly on this page with a revised "Last Updated" date.
Questions About Our Terms?
If you have questions regarding purchase terms, order policies, shipping conditions, returns, or store policies, please reach out to our Customer Support team.
China Standard Time (UTC+8)
We aim to respond to customer inquiries within 1–2 business days.
Business Information
Official company, registration, website, and customer service information for OVELIQE™.